My landlord journey with Urpad

When I first started building my property portfolio, my focus was on family homes. Every year I’d look to acquire four or five new properties, usually in different parts of the country. I quickly encountered the challenge that anyone investing in disparate locations faces: who could I trust to manage each house to the high standard I expect, when every town or city has its own letting agents, quirks, and levels of service?

In the early days, I’d spend hours researching local agents for each new purchase. I’d compare reviews, arrange meetings, and hope that the local outfit would be responsive, fair on fees, and understand how important it is to me that tenants are happy and the property is well cared for. Results, inevitably, were mixed. Some agents were fantastic, others less so, and communication could be a real headache – especially when I was chasing updates on maintenance or letting progress from three or four different teams at the same time.

Then I discovered Urpad.

Switching my portfolio over to Urpad has brought more benefits than I’d anticipated. There’s now a reassuring consistency: every home, whether it’s in Manchester, Bristol, Norwich, or anywhere in between, is managed with the same high standards. The process for bringing a property to market is the same, the paperwork and compliance checks are thorough, and, most importantly, there’s always just one point of contact for me. No more chasing around multiple agents. Urpad handles everything.

One of my key concerns as a landlord is ensuring that properties don’t sit empty for long, and that the rents I achieve are in line with the current market. Across my portfolio, Urpad has consistently outperformed the industry average for void periods. They’re proactive when it comes to marketing, and they do a great job at tenant retention. I’ve also found that the rent levels achieved are always competitive, striking the right balance between attracting quality tenants quickly and achieving strong yields.

Another massive advantage for me is Urpad’s retained maintenance team. Rather than waiting on third-party contractors, which can lead to frustrating delays, Urpad have their own maintenance professionals who respond quickly to issues as they arise. This means tenants are taken care of promptly, small issues don’t have time to become big ones, and my properties are kept in top condition. It takes a weight off my mind knowing that any problem will be addressed professionally and cost-effectively.

I now have twelve properties managed by Urpad in various locations across the country, and the administration of my portfolio is probably the easiest it’s ever been. I have more time to focus on acquisition and strategy, not firefighting issues or juggling different agents. Urpad’s reporting and transparency allow me to stay on top of everything without being dragged into the weeds. If I have a question, I know exactly who to call.

If you’re an investor building a portfolio across the UK, I can honestly say that the switch to Urpad was one of the best decisions I’ve made. The consistency of service, reduced voids, professional maintenance, and peace of mind that comes from having a single, trusted point of contact has transformed the management side of being a landlord. I wouldn’t hesitate to recommend Urpad to anyone looking to scale their property investments nationwide.

If you’d like to learn more about how we can help you manage your entire portfolio more efficiently and economically, get in touch with our team today.