Property Management with Urpad – Part 7:Utilities

At Urpad, safeguarding and growing the value of each landlord’s property portfolio is the heart of what we do. In an ever-changing and often complex rental market, landlords are understandably seeking peace of mind – confidence that their assets are being managed proactively, efficiently, and always in their best long-term interests. This is why, for the seventh instalment of our “What we do for you” series, we’re talking about utilities and spotlighting Notify – a powerful, behind-the-scenes tool that plays a pivotal role in protecting your investments and smoothing the tenancy changeover process.

Why smart utility management matters

In the property management industry, one of the most frequent sources of friction and unnecessary expense is the handover between tenants – especially where utilities are involved. Forgotten notifications, lost paperwork, and late updates to utility companies can spiral into a tangle of voided bills, disputed charges, or worse, unpaid accounts lingering in the background. Not only is this a headache for anyone who manages a property, but it can negatively impact the tenant experience and the financial health of your portfolio.

At Urpad, part of the reason we have void periods that are far shorter than the industry average is that we believe a seamless transition is the foundation for positive relationships and for the consistent performance of your properties. That’s why we integrate Notify into our property management solution – a robust system for handling all utility notifications swiftly and accurately whenever a change of tenancy occurs.

No more hanging on the phone for hours, no more chasing up missed correspondence, and critically, no more risk of accruing charges for periods when the property is unoccupied. Notify systematically closes outgoing accounts, registers new occupiers if they’re known, and makes sure all readings and liability dates are recorded. The result? Bills are accurate, tenants only pay for the consumption they incur, and any potential ‘void’ periods are flagged for exemption, ensuring no one is paying for utilities when they shouldn’t be.

Benefits to your property portfolio

The advantages for our landlords are both practical and financial:

• Managed administration: We look after the administration as part of our duties and handle all utility correspondence with precision and efficiency.
• Managed costs: By ensuring utility providers are accurately and promptly notified of changeovers, we prevent mistaken charges, overlap fees, or continued billing when the property is empty.
• Audit trail for peace of mind: Every notification is logged, supplying a clear record of utility handovers if disputes ever arise.

Improved tenant experience: New tenants step into a property where utilities are sorted and previous bills are closed, demonstrating professionalism and fostering goodwill from day one.

Empowering landlords with smart tools

Notify is just one of the innovative tools we deploy to make property portfolio ownership simpler and more profitable for landlords. Our approach at Urpad is holistic – we don’t just solve today’s problems, we anticipate tomorrow’s. Whether it’s compliance with evolving regulations, proactive maintenance, or enhanced reporting, Urpad leverages technology and expertise to keep your investments in peak condition.

Confidence in Every Transition

Entrusting Urpad with your property management means more than handing over keys. It means never having to worry that something has slipped through the cracks – whether that’s a missed utility notification, an unclaimed exemption, or a billing error left unnoticed.

We know that successful property investment depends on minimising risk, controlling costs, and delivering great service to tenants. With Notify as a core part of our management toolkit, you can be sure that your portfolio, however large or small, remains efficient, compliant, and cost-effective.

Investing in Your Success

As property managers, our commitment is to your peace of mind and the continual improvement of your assets. Every Urpad client benefits from systems like Notify – making property investment not just simpler, but fundamentally more rewarding. We’ll take care of the details, from tenant transitions to utility transfers, so you can concentrate on what truly matters.

To find out why so many landlords across the UK trust Urpad to manage, protect, and enhance their property investments – just get in contact.